A marketing strategy is a plan for reaching a specific marketing-related goal (or goals) in a focused and achievable way. It takes into consideration what your business is currently doing well and what you’re missing in regards to the objective you set, so you’re more likely to accomplish it.
What is digital marketing strategy?
A digital marketing strategy is a plan for establishing an internet presence through online channels such as organic search, social media, paid ads, and other web-based mediums such as your website. The goal of digital marketing strategies is to increase awareness about your business and attract new customers to your brand.
What is a digital marketing campaign?
Digital marketing campaigns are the building blocks and actions within your digital marketing strategy that move you toward a specific end goal.
For instance, if the overarching goal of your digital marketing strategy is to generate more leads through social media, you might run a digital marketing campaign on Twitter. You may share some of your business’s best-performing gated content on Twitter to generate more leads through the channel.
How to Create a Digital Marketing Strategy
1. Build your buyer personas.
For any marketing strategy – digital or not – you need to know who you’re marketing to. The best digital marketing strategies are built upon detailed buyer personas, and your first step is to create them.
Buyer personas represent your ideal customer(s) and can be created by researching, surveying, and interviewing your business’s target audience.
It’s important to note that this information should be based upon real data whenever possible, as making assumptions about your audience can cause your marketing strategy to move in the wrong direction.
To get a rounded picture of your persona, your research pool should include a mixture of customers, prospects, and people outside your contacts database who align with your target audience.
2. Identify your goals and the digital marketing tools you’ll need.
Your marketing goals should always be tied back to the fundamental goals of your business.
For example, if your business’s goal is to increase online revenue by 20%, your marketing team’s goal might be to generate 50% more leads via the website than the previous year to contribute to that success.
Whatever your overarching digital marketing goal is, you must be able to measure the success of your strategy along the way with the right digital marketing tools.
For instance, the Reporting Dashboard in HubSpot brings all of your marketing and sales data into one place, so you can quickly determine what works and what doesn’t to improve your strategy for the future.
3. Evaluate your existing digital channels and assets.
When reviewing your existing digital marketing channels and assets to determine what to incorporate in your strategy, it’s helpful to first consider the big picture — this will prevent you from feeling overwhelmed or confused.
Gather what you have, and categorize each vehicle or asset in a spreadsheet, so you have a clear picture of your existing owned, earned, and paid media.
4. Audit and plan your owned media campaigns.
At the heart of digital marketing is owned media — and it almost always comes in the form of content. That’s because nearly every message your brand broadcasts can be classified as content, whether it’s an About Us site page, product descriptions, blog posts, ebooks, infographics, podcasts, or social media posts.
Content helps convert your website visitors into leads and customers while improving your brand’s online presence. And when this content is search engine optimized (SEO), it can boost your search and organic traffic.
Whatever your digital marketing strategy goal is, you’ll want to incorporate owned content. To start, decide what content will help you reach your goals.
If your goal is to generate 50% more leads via the website than last year, your About Us page is most likely not going to be included in your strategy, unless that page has somehow been a lead-generation machine in the past.
Here’s a brief process you can follow to work out what owned content you need to meet your digital marketing strategy goals.
5. Audit your existing content.
Make a list of your existing owned content, and rank each item according to what has previously performed best in relation to your current goals.
For example, if your goal is lead generation, rank your content according to which pieces generated the most leads over the last year (such as a blog post, ebook, or site page).
The idea here is to figure out what’s currently working, and what’s not so that you can set yourself up for success when planning future content.
6. Identify gaps in your existing content.
Based on your buyer personas, identify any gaps in the content you have.
For example, if you’re a math tutoring company and know through research that a major challenge for your personas is finding effective ways to study, create some.
By looking at your content audit, you might discover that ebooks hosted on a certain type of landing page convert really well (better than webinars, for example).
In the case of this math tutoring company, you might make the decision to add an ebook about “how to make studying more effective” to your content creation plans.
7. Audit and plan your earned media campaigns.
Evaluating your previous earned media against your current goals can help you get an idea of where to focus your time. Look at where your traffic and leads are coming from (if that’s your goal) and rank each earned media source from most effective to least effective.
Digital Marketing Strategies
1. Publish a blog.
Blogging is one of the primary ways you can market your business guide digitally. While a few dissenting voices claim that blogging is “a massive waste of your time,” it’s still a major play for businesses that want to attract customers who are genuinely interested in their products and services.
Why? Because well-written, well-researched blog posts often answer an urgent need for a potential customer. For instance, HubSpot sells marketing software, and our users are typically marketing professionals who create plans, campaigns, and editorial calendars for their employers. For that reason, the topics on our blog directly address these needs:
Don’t blog just because; blog with the intent to solve for the customer. To effectively do so, it’s important to understand your target audience and their pain points. That way, you can write highly targeted content that’s genuinely helpful for readers.
2. Advertise on specific platforms (e.g. Google Ads, Facebook Ads, or Instagram Ads).
An organic blogging strategy is only a portion of the story. It’s just as important to implement non-organic plays, such as paid advertising. Not only will this help you drive more brand awareness, it will also help you reach audiences who can’t find your business organically yet.
This is an important strategy to implement when you’re still growing your blog and not yet getting as much traffic as you want. There are a few types of advertising you should consider adding to your digital strategy:
Nearly every platform has an option for you to advertise — either through a display network (such as Google’s) or through its built-in ad system (such as Instagram’s, Facebook’s, and LinkedIn’s self-serve advertising portal).
The benefit of advertising is that it’s not dependent on a content or SEO strategy. You simply need to write a few lines of copy, decide on imagery, and launch your advertising campaigns. To ensure that your campaigns are a success, you’ll want to create an advertising plan that outlines who you’re targeting, which channels you’ll be using, and how much you plan to spend.
3. Offer free educational resources.
Your digital marketing efforts don’t stop when you get people to visit your website or click on your ads. You also need to offer them additional value in exchange for their email. While the gated content is free, users “pay” with their contact information. This practice is called lead generation, and it’s essential if you want the opportunity to nurture visitors into eventual customers.
To offer free resources, you would create a landing page that offers a single educational resource: an ebook, a guide, a template, or a kit. Think about what your customers need in their day-to-day to do their jobs successfully. Create a resource that will help them do just that. Here’s an example from
4. Create an online giveaway and/ or contest.
Giveaways and contests are another way to generate brand awareness online and boost your digital strategy. In exchange for a free product, you’ll get hundreds, if not thousands, of new followers and leads who can be nurtured to become customers.
This method is specially useful if you sell a consumer product or if you provide a service with physical deliverables. For instance, a beauty brand might choose to give away beauty products, while a photographer might choose to give away a free portrait session. Businesses that might not benefit from this strategy include B2B businesses or manufacturers — though you can certainly spin it to serve your needs, like including one free box of product for the first customers to sign up for your mailing list. That’s one potential example.
5. Organize a webinar.
If you don’t feel like a contest is a right fit for your business, then webinars are the next best choice — especially if you’re a B2B company. They’re essential for educating the public about your products and services, as well as giving interested leads an opportunity to hear about your offerings straight from a company representative. That way, they can ask questions and get answers in real time.
Sell a complicated product? Then consider creating a dedicated webinar page on your website, where you list both upcoming and past webinars. Your customers will be able to access educational content that benefits them, and prospects will be able to learn more about your products in a more interactive format than a simple blog post or case study.
6. Produce a podcast.
Audio marketing has been on the rise — all you have to do is look at the ways Clubhouse and Twitter Spaces have gone head-to-head to earn market share. While platforms such as Clubhouse are different from podcasting, the idea is the same: You get to educate and engage an audience while they’re on the go. All they need is a device that plays audio.
Podcasts can become an essential element in your digital strategy, allowing you to reach people on platforms other than search engines and social media channels. Plus, it’s a much more unplanned, natural medium — though of course you should plan each episode carefully and ensure you’re delivering content that actually serves your readership.
7. Create an email marketing campaign.
Email marketing is one of the most important digital strategies you can implement today. It gives you plenty of opportunities to nurture customers who are highly interested in your products. After all, you wouldn’t be subscribed to a newsletter of a brand that doesn’t interest you, and a business isn’t supposed to email customers who haven’t signed up to its mailing list, anyway. Not unless it wants to risk diminishing email deliverability.
You can earn subscribers through your blog, through contests, and even through webinars. Any time someone gives you their email — and every time they give consent to receive communication from you — you have full permission to target them with an email marketing campaign.